What Can I do To Bring In More Customers?

What Can I do To Bring In More Customers?

This time of year is generally a bit slower, but for some, it is just another month that they have more work than they can handle. But some people need to bring in more customers.

Yesterday I sent out an email asking what your biggest issue is at this time of year and I had several responses like

  • I am too busy; I wish it would slow down a little bit.
  • I and buried and I need more help.

This is how it is for most of my high-level students.

Now for those that are not that busy, this would be a great time to join a networking group.  They are all over the country and many of them are inexpensive to get started.  Most all of them have a fee, but it is worth it

  • What type of organization or clubs do you belong to?
  • Are there organizations within your church that would be applicable to letting the people know what you do and that you are looking for more work?  You can even start with a 15 or 20% discount for the month of February.  This would not bring in a huge amount of income, but it could help you find more customers at a very low cost.

The local Chamber of Commerce would be good for most people to bring in more customers.  When I had my large business, I joined the Chamber and was able to receive a lot of work from them and from other members of the Chamber.

You want to make sure you are always wearing an item that you can sell along with your logo on it.  This is really important.  People do not realize how important this is and what an impact it can make on those who view your work.  Having our work on display can be a real boost to your business.  I make sure that I wear my logo every place I go, including the gym.  You would be surprised at how many people notice and start asking questions.

When you join, it is important to get involved and let people know what you do and how you can help them with their promotional needs.  You need to promote your business in such a way that you are helping them promote theirs, not just tooting your horn about what you do.  If you have high-quality clothing on with high-quality embroidery on it, that will speak for itself.

Hand out brochures selling your services, but do not add pricing to your brochure.  You are only selling your business, not a particular product. I show you an example inside of the EmbroideryBusinessAcademy and even give you the template to use to make it easy to create your own brochure.

I hope that this gives you an idea as to how to get yourself in front of more prospects and bring in more customers.

Let me know how you currently are getting your name out there or getting your business in front of other prospects.

Planning Is The Key To Your Embroidery Business Success!

Planning Is The Key To Your Embroidery Business Success!

No matter how much you want it or how long you’ve been working toward it, the next level of financial success will not happen until you understand the power of planning. It doesn’t have to be difficult or take up a lot of time. Keep it Simple!  In fact, planning can be fun and very rewarding. Planning is the key to your embroidery business success.

Planning can be done in many ways.  There is not a one-size fits all plan! You always hear, create your goals and then work backwards to create the plan.  This is true, and it works great, but it does not work for everyone.

2023 A year of Changes and Challenges

It is now 2024!  We have just started week 2 of 2024. This is a whole brand new year and a time when you can start all over again, no matter what you have done in the past or how your business has been going. You can turn over that new leaf and start fresh!  This part is really exciting.

2023 was an amazing year for me and also a challenging one.  You may have experienced some of the same in your business.  Now is the time for you to start fresh and get your 2024 Marketing Plan in Place, but before you can do that, you need to evaluate this past year and go over all of the positives and negatives that happened in your business throughout this past year!

2023 was a year that was very good and, yet it was a challenging year for me!  There have been so many changes in my business and I have felt like there have been so many new beginnings from those changes and I am happy to say that in 2023 I expect to see the fruits of the labor from all of those changes.

I have always done a lot of planning and I try to work my plans but sometimes our plans just do not work out the way that we expect no matter how hard we try!

This was one of those years for me. I had many changes that took place in my business that I had not planned for, some positive, some negative, but there were three major changes that I would like to share these with you that drastically affected my Marketing Plan for 2023.

  1. Re-building my marketing pages that are taking twice as long as I had in my plan.
  2. Spending a lot of time working with large companies. This was a very positive move, but it cut into my actual marketing time that I had planned during 2023.
  3. Most important of all, I decided to hire a coach to help you move a little quicker in my business!

My 2023 Marketing Plan Kept Me On Track

This does not mean that my marketing plan was a failure or that it did not work.  It did work and kept me on track as much as it could despite the unexpected changes that did take place.  Without the guidance of my plan, I would not have been able to accomplish nearly as much as I did. Planning is key to embroidery success. I have all of my goals and accomplishments all set for 2023, and the actions set to follow through with those goals for each month.  I do not have the weekly plans set.  I will do them towards the end of each month for the following month.

Even though my 2024 plan is all finished, I expect that I will have to make changes as I go along because when you are creating your plan you also have to stay flexible to accommodate those unexpected happenings.

Really Excited About 2024!

I am really excited about 2024.  My plan is ready and I know what I am going to be marketing each month.  I will continue to do my weekly planning at the end of each month so that I will stay on track.  Each Saturday I sit down and plan out my week thoroughly and sometimes I have to make adjustments during the week but it really helps me to stay on track. Planning is the key to your embroidery business success. Would you like a plan template to use to create your plan for 2024?  Fill in your name and email address and I will send you the template to download. Let me know how you like it.  Did it make it easy for you to create your plan for 2024?

Do You Keep Track Of Your Embroidery Design Setups?

Do You Keep Track Of Your Embroidery Design Setups?

Do You Keep Track Of Your Embroidery Design Setups? When you are setting up your embroidery designs, do you keep track of what you did?  Do you write down the settings that you added or do you think that you will remember them?  It is very important to keep track of each one of your embroidery design setups.

I have found that thinking you will remember does not usually work.  You have too many things rolling around in your head at the same time and when you go back and try to replicate what you did, it is very difficult to remember.

Way back in 1982 when I first started using design software, I started writing down everything about my embroidery design so that I could go back to it when I created another one similar to it or a repeat of what I had done.  I had a simple little book that had the words on the front, Favorite Recipes.  I had gotten it as a gift from someone for Christmas and instead of writing regular recipes down, I used it for my embroidery recipes.  It worked out great.

I wrote words, added the customer's name, and drew diagrams and little drawings to show exactly what I had done. I put in my settings, thread colors, sizes, and lettering styles.  After I did a sewout and made some changes, I went back to my book and made the changes there.

You may want to start a system where you keep track of each embroidery design setup on your software design sewout sheet and then place that in a binder or in your catalog envelope with all of your information about that job or design that goes with a certain job.

The most important thing is that you need to start a system of keeping track of every one of your embroidery design setups or digitized designs that you do.  This is very important and will save you a ton of time when you go back to that design or create another design using the same parameters.

Some people use recipe cards to keep track of their information and then file it inside of a recipe card file in alphabetical order.  This works also.  Whatever you decide to use, get a system started and start keeping track of each one of your embroidery design setups!

Joyce Jagger
The Embroidery Coach

How Would You Like To Know Which Embroidery Backing to Use On The  Different Types Of Garments?

How Would You Like To Know Which Embroidery Backing to Use On The Different Types Of Garments?

Knowing which embroidery backing to use on a particular garment when you are getting ready to embroider your design will make the difference between turning out a mediocre product or a high quality finished product.

Backing is required to give the garment or piece of cloth more stability so that it can hold the stitches

Some people are under the impression and have even been told by other embroiderers or instructors that you do not need a backing if your garment is heavy such as a bag, cap or a jacket back. You will have a higher quality result with a finished design if you do use a backing.

Often if I have a garment such as a bag that is hard to hoop with backing, I will hoop it without the embroidery backing and slide a piece under the hoop when I put it into the machine. This applies only to very rigid fabrics. This will give it the stability and crispness needed for the finished product. It also gives you a piece of backing to rip against instead of your garment if you happen to make a mistake. And trust me from time to time, we all make mistakes!

I am going to share some pictures of the different types of garments with you and this may make it easier for you to understand which embroidery backings to use on each type.

Two Categories Of Embroidery Backings

There are basically two categories of embroidery backings but within these two categories there are different types that you need to carry in your inventory to be used on a daily basis depending on what type of garment you are going to be applying your embroidery.

  • Cutaway
  • Tearaway

Knit Fabrics-Which Embroidery Backing to useKnit Fabrics-Cutaway Embroidery Backing

In the picture to the left you will see several types of knit garments. All of these garments should be backed with Cutaway backing.

There are several types of Cutaway embroidery backing but I am only going to be talking about 2 of them here.

Basic Cutaway backing is popular and is the most commonly used. It is awet laid non-woven embroidery backing designed specifically for machine embroidery. Available in several different weights; I recommend and use the 2 oz. backing for most of my applications. It can be used on all types of knits but I specifically use it on my heavier knits such as the left chest areas of Sweatshirts and Fleece .

No Show backing is a very light weight waffle weave cutaway embroidery backing used for all light weight and pastel colored knit fabrics. Sometimes it is called a Mesh backing. This is my favorite cutaway backing and it is so soft that it is advisable to use 1 layer of tear-away backing under it for extra stability especially if you have small letters in the logo.

The tear-away will then be torn off and the No show backing will be cut away. You will not see a shadow of the backing from the front of the garment as you so often see when using the normal basic cut-away backing. This is extremely important when you are applying your embroidery to the very thin fabrics such as the pima cottons or the performance wear fabrics.

The No show backing also works great if you are embroidering the full front of sweatshirts because it will let it fall in a natural manner instead of being stiff once the backing is removed. This type of fabric does not need the extra bulk of the two layers of normal cut away backing. Many people think because it is a sweatshirt, that you need to use heavy backing; untrue. It is stability you are looking for; not weight.

The combination of 2 layers of No show embroidery backing and 1 layer of 1.5 oz crisp tearaway backing works great for the moisture wicking or performance wear fabrics that are so popular today.

The No-show backing is a little more costly than the basic cutaway backing but to me the end result makes it well worth the cost. When I am trying to create a high-quality product, I need to use high-quality materials in order to produce that high-quality product!

Woven Fabrics-Which Embroidery Backing to useWoven Fabrics Tearaway Embroidery Backing

In the picture to the left you will see several types of woven garments. All of these garments should be backed with Tearaway backing.

Tear-away backing is used on all woven fabrics such as denim, chambray, twill, dress shirts, nylon oxford, canvas, bags, aprons, flags, sheets, pillowcases, tablecloths, napkins and etc.

It is also used on towels and washcloths. I have found that a 1.5 oz weight has worked best for almost all of my applications using the tear-away backing. I normally use two layers for most applications; sometimes I use only one and occasionally I will use three. I only hoop two layers into the hoop when I am hooping the garment, but I
will place another layer under the garment after I put it into the machine. This will give extra crispness to small lettering. It actually makes the columns in the lettering wider. It can also prevent puckering if the garment is hooped tight enough and has the proper amount of backing.

If you have a full back design that has several thousand stitches you will need a 3 oz. crisp tearaway backing. This 3 oz crisp tearaway embroidery backing is the same one that is used in caps, but it is on a larger roll rather than being cut in 4 inch strips.

Cap backing is a 3 oz. heavy tear away backing that is used on caps, front, sides and back. It usually is available in strips cut at 4 inches wide to fit inside of the front of caps. I have found that one layer of cap backing will work great for most caps, but sometimes if you have an unstructured cap 2 layers will produce a sharper more crisp look than using one layer. I will hoop one layer into the cap when I am putting the cap onto the cap frame, and then lay the extra layer into the cap as I am attaching the cap frame to the cap driver on the machine. It really does not take that much extra time and I notice a huge difference. The lettering will be much flatter and does not pull in nearly as much.

When hooping a cap back, I use a flat or tubular hoop and I do not hoop the backing in. I hoop the cap back, attach the tubular frame to the machine and then slide in a piece of the cap backing under the hoop. It really is too hard to keep the cap back straight when you are hooping it with the backing. I have also used cap backing at times as an extra layer on extra heavy terry towels. It really helps to flatten out the columns in the monograms. It will soften up after it is washed.

I hope that this helps to take the mystery out of which embroidery backing to use on the different types of garments. If you would like to have a copy of these Embroidery Backing Guides, fill in your Name & Primary Email address and I will send you a copy of each one.

The Transformation Embroidery Business Blueprint!

The Transformation Embroidery Business Blueprint!

The “Transformation Embroidery Business Blueprint” will help you Build a Wildly Successful Embroidery Business! Would you like to transform your embroidery business into one that is running smoothly, making great money, and lets you go home at night with a clear head?  How would you like to stop those sleepless nights wondering if there was going to be enough money to pay the bills?

Here are 9 rules of the Transformation Embroidery Business Blueprint that will help you build a wildly successful embroidery business!

  1. Learn the skills to offer high-quality Embroidery. Make sure that every piece of embroidery that goes out of your shop is excellent!
  2. Deliver all of your jobs on time or ahead of schedule.
  3. Listen to your customers and give them what they want.
  4. Create a profitable Price List.
  5. Make sure your entire shop is organized and create Instruction Procedural Manuals (Standard Operating Procedures), for every area of your business so that your employees are highly trained, and you are all on the same page. If you have supervisors, they must be self-sufficient and highly trained as well.
  6. Have your Accounting Books set up properly and kept up to date.
  7. Create a Business Plan and a Marketing Plan that will help you stay on track.
  8. Market your embroidery business according to your Plan to reach your niche.
  9. Spend at least 30 minutes every day learning how to improve your skill level!

This is not hard to do. The bottom-line secret is to produce top-quality embroidery, learn how to price correctly, get organized, thoroughly train qualified workers, and stay on top of your books! It does take time to get all of these tasks accomplished. But when it is done, you can work less hours and be very happy with your business.

If you would like some guidance and help in transforming your embroidery business, I am here to help you get on the right track. Working less hours with the feeling of balance in your life is totally possible when you have implemented the “Transformation Embroidery Business Blueprint”  that I have given you here.  Being able to go home at night with a clear head is not only a goal but can become a reality.  Wouldn't it be great to not work weekends and holidays?  You could be free to take family vacations without feeling guilty about not being at work.

Send me an email to joyce@theembroiderycoach.com and we can set up an appointment to give you a full business evaluation and help you get started right away. I'll show you how to transform your embroidery business with a simple and practical process that will help you overcome any roadblock that stands in your way.”

My goal is for every embroidery business owner to be profitable and happy with their business.  Use this Transformation Embroidery Business Blueprint to build a wildly successful embroidery business!

Remember, We Help Embroiderers Succeed!

Pressing Caps To Prevent Needle/Thread Breaks

This is Joyce Jagger, The Embroidery Coach.  Here at The Embroidery Coach, we help embroiderers master embroidery skills and succeed in growing their embroidery business.

Through online training and private coaching, I help you avoid pitfalls as you are learning how to grow your embroidery business.

People come to me because they are frustrated with their business.  It is not as easy as they thought to build their embroidery business and many times, they do not know what to do next. In a simple email or a phone conversation, we can steer you in the right direction.

It may be a single course that I have created, it may be multiple skills that you can easily learn inside of the embroidery business academy or it may be some personal coaching designed just for you. Our goal is to help all embroiderers succeed!

Today’s tip is about concerning embroidery on caps. 

“Why you Have Thread Breaks or Needle Breaks When Embroidery On Caps.”

  • Cap too stiff
  • Not walking the machine at the start
  • Wrong needle or Bad needle
  • Cap does not sit on the needle plate
  • Design too low on the cap
  • Lettering too small
  • Too many locks & trims

Pressing Caps To Prevent Thread/Needle Breaks!

I have found that by pressing the cap fronts of those stiff caps, especially the Flexfit caps, solve many problems with thread breaks, needle breaks and flagging.  I press most of my 6 panel structured cap fronts.

To Press the cap, I lay a folded hand towel over the top of my cap framing device, put the cap over it, just like I was going to hoop the cap and then I use my household iron and press it with steam.  If you have a cap press you can use that, but you may have to spray the cap with a spritz of water to create some steam.  The steam really helps with the total process.

By pressing the cap fronts you are tightly adhering the backing to the top fabric and softening it up, flattening out the center seam and removing the hump that is in so many of them.  You can see the difference in the two caps.  This helps the cap to sit closer to the needle plate and reduces a lot of the flagging.  Pressing the cap fronts has reduced my thread breaks and needle breaks to almost nil.

I have a video inside of the Embroidery Business Academy membership site showing you exactly how to do this. 

I hope that you will find this tip helpful.  If so, please respond below this video and let me know. I have a free ebook for you. Just go to MasterEmbroiderySkills.com 


Embroidery Business Mastery, “The 3 Skills For Every Successful Embroidery Business”. Go pick it up today!

If you have already received the Free Ebook, check out Embroidery Business Academy.com.

I have a whole module on working with caps inside in the first Skill Set of Mastering Embroidery Skills. This is the perfect place to start your embroidery business training.