How The Right Pricing Turned My Business Around!

by The Embroidery Coach | | Embroidery Business Marketing

Hi, I am Joyce Jagger, The Embroidery Coach and I started my business back in 1978 when a friend of mine asked me to Embroider names on some school jackets for him.  When I finally got the job done, he was thrilled with it. There was no one in our area at the time that was doing embroidery, so I decided that this just might be a way that I could earn a few dollars and still stay at home.

Like so many other people that decide to start a business, I had big dreams of this being a business that was going to give me the freedom that I wanted, I could name my own hours, and make some extra money doing something that was enjoyable. It didn’t quite turn out that way, at least not at first.

This was the start of my home embroidery business that grew into a medium-size multi-head embroidery shop.  Unfortunately, I learned everything the hard way and it was tough going.  I spent many years struggling because I had no mentor and made many mistakes through it all.

I did not know how to price my embroidery, so I gathered the price lists from embroidery businesses all across the nation.  These price lists were from large embroidery shops with many embroidery heads as well as small embroidery shops.  I would average out what everyone was charging and create what I thought would be a good price.  I had no idea that a large embroidery shop with many embroidery heads could charge less for the same design than a small shop with only a single head.

I was on a constant treadmill of running and running and never getting anywhere.  Each month it seemed like I had less money to work with and more work was coming in.  We were known for our outstanding quality and my business grew rapidly with repeat orders and by word of mouth. I was constantly borrowing money to purchase more equipment and be able to keep up with my payroll.

Our customer base was increasing and yet I was still struggling to make ends meet. This was a mystery to me.  Why wasn’t I making some money.  I was going further and further into debt and yet I was working night and day, 7 days a week trying to keep up with all of the work.

Then something happened that changed everything…

After 15 years of this nightmare, I finally went to my accountant and told him I just could not go on like this.  I was tired of struggling and needed to stop this chaos.  He told me that I needed to raise my prices and I was scared to death to do that because I would lose all of my customers.  He flatly told me that either I raise my prices or go out of business. I had no idea how to do that.  I thought that I had to be charging what the average embroiderer was charging, but I was so wrong.

He agreed to come into my shop and work with me for one solid week.  He timed everything that everyone was doing and taught me how to keep track of each process and how to figure out what the cost was for each one.  I was shocked when I learned that I was losing money on every single job that went out the door.  He taught me how to create a price list that was profitable, and it is the same process that I teach today.  He also taught me how to better organize my entire business and get it running more smoothly.

My whole life changed.

After 15 years of running night and day with no light at the end of the tunnel I had learned how to stop the chaos and start running my business like it should be run. After a few months, I totally turned my business around and started making money.  I was able to go home at night with a clear head and enjoy my family.  This is the way that it is supposed to be!  With the right pricing structure, this can happen for you also.

What Can I do To Bring In More Customers?

by The Embroidery Coach | | Embroidery Business Marketing

This time of year is generally a bit slower, but for some, it is just another month that they have more work than they can handle. But some people need to bring in more customers.

Yesterday I sent out an email asking what your biggest issue is at this time of year and I had several responses like

• I am too busy; I wish it would slow down a little bit.
• I and buried and I need more help.

This is how it is for most of my high-level students.

Now for those that are not that busy, this would be a great time to join a networking group.  They are all over the country and many of them are inexpensive to get started.  Most all of them have a fee, but it is worth it

• What type of organization or clubs do you belong to?
• Are there organizations within your church that would be applicable to letting the people know what you do and that you are looking for more work?  You can even start with a 15 or 20% discount for the month of February.  This would not bring in a huge amount of income, but it could help you find more customers at a very low cost.

The local Chamber of Commerce would be good for most people to bring in more customers.  When I had my large business, I joined the Chamber and was able to receive a lot of work from them and from other members of the Chamber.

You want to make sure you are always wearing an item that you can sell along with your logo on it.  This is really important.  People do not realize how important this is and what an impact it can make on those who view your work.  Having our work on display can be a real boost to your business.  I make sure that I wear my logo every place I go, including the gym.  You would be surprised at how many people notice and start asking questions.

When you join, it is important to get involved and let people know what you do and how you can help them with their promotional needs.  You need to promote your business in such a way that you are helping them promote theirs, not just tooting your horn about what you do.  If you have high-quality clothing on with high-quality embroidery on it, that will speak for itself.

Hand out brochures selling your services, but do not add pricing to your brochure.  You are only selling your business, not a particular product. I show you an example inside of the EmbroideryBusinessAcademy and even give you the template to use to make it easy to create your own brochure.

I hope that this gives you an idea as to how to get yourself in front of more prospects and bring in more customers.

Let me know how you currently are getting your name out there or getting your business in front of other prospects.

Planning Is The Key To Your Embroidery Business Success!

by The Embroidery Coach | | Embroidery Business Marketing

No matter how much you want it or how long you’ve been working toward it, the next level of financial success will not happen until you understand the power of planning. It doesn’t have to be difficult or take up a lot of time. Keep it Simple!  In fact, planning can be fun and very rewarding. Planning is the key to your embroidery business success.

Planning can be done in many ways.  There is not a one-size fits all plan! You always hear, create your goals and then work backwards to create the plan.  This is true, and it works great, but it does not work for everyone.

2023 A year of Changes and Challenges

It is now 2024!  We have just started week 2 of 2024. This is a whole brand new year and a time when you can start all over again, no matter what you have done in the past or how your business has been going. You can turn over that new leaf and start fresh!  This part is really exciting.

2023 was an amazing year for me and also a challenging one.  You may have experienced some of the same in your business.  Now is the time for you to start fresh and get your 2024 Marketing Plan in Place, but before you can do that, you need to evaluate this past year and go over all of the positives and negatives that happened in your business throughout this past year!

2023 was a year that was very good and, yet it was a challenging year for me!  There have been so many changes in my business and I have felt like there have been so many new beginnings from those changes and I am happy to say that in 2023 I expect to see the fruits of the labor from all of those changes.

I have always done a lot of planning and I try to work my plans but sometimes our plans just do not work out the way that we expect no matter how hard we try!

This was one of those years for me. I had many changes that took place in my business that I had not planned for, some positive, some negative, but there were three major changes that I would like to share these with you that drastically affected my Marketing Plan for 2023.

1. Re-building my marketing pages that are taking twice as long as I had in my plan.
2. Spending a lot of time working with large companies. This was a very positive move, but it cut into my actual marketing time that I had planned during 2023.
3. Most important of all, I decided to hire a coach to help you move a little quicker in my business!

My 2023 Marketing Plan Kept Me On Track

This does not mean that my marketing plan was a failure or that it did not work.  It did work and kept me on track as much as it could despite the unexpected changes that did take place.  Without the guidance of my plan, I would not have been able to accomplish nearly as much as I did. Planning is key to embroidery success. I have all of my goals and accomplishments all set for 2023, and the actions set to follow through with those goals for each month.  I do not have the weekly plans set.  I will do them towards the end of each month for the following month.

Even though my 2024 plan is all finished, I expect that I will have to make changes as I go along because when you are creating your plan you also have to stay flexible to accommodate those unexpected happenings.

Really Excited About 2024!

I am really excited about 2024.  My plan is ready and I know what I am going to be marketing each month.  I will continue to do my weekly planning at the end of each month so that I will stay on track.  Each Saturday I sit down and plan out my week thoroughly and sometimes I have to make adjustments during the week but it really helps me to stay on track. Planning is the key to your embroidery business success. Would you like a plan template to use to create your plan for 2024?  Fill in your name and email address and I will send you the template to download. Let me know how you like it.  Did it make it easy for you to create your plan for 2024?

Do You Keep Track Of Your Embroidery Design Setups?

by The Embroidery Coach | | Embroidery Business Marketing

Do You Keep Track Of Your Embroidery Design Setups? When you are setting up your embroidery designs, do you keep track of what you did?  Do you write down the settings that you added or do you think that you will remember them?  It is very important to keep track of each one of your embroidery design setups.

I have found that thinking you will remember does not usually work.  You have too many things rolling around in your head at the same time and when you go back and try to replicate what you did, it is very difficult to remember.

Way back in 1982 when I first started using design software, I started writing down everything about my embroidery design so that I could go back to it when I created another one similar to it or a repeat of what I had done.  I had a simple little book that had the words on the front, Favorite Recipes.  I had gotten it as a gift from someone for Christmas and instead of writing regular recipes down, I used it for my embroidery recipes.  It worked out great.

I wrote words, added the customer's name, and drew diagrams and little drawings to show exactly what I had done. I put in my settings, thread colors, sizes, and lettering styles.  After I did a sewout and made some changes, I went back to my book and made the changes there.

You may want to start a system where you keep track of each embroidery design setup on your software design sewout sheet and then place that in a binder or in your catalog envelope with all of your information about that job or design that goes with a certain job.

The most important thing is that you need to start a system of keeping track of every one of your embroidery design setups or digitized designs that you do.  This is very important and will save you a ton of time when you go back to that design or create another design using the same parameters.

Some people use recipe cards to keep track of their information and then file it inside of a recipe card file in alphabetical order.  This works also.  Whatever you decide to use, get a system started and start keeping track of each one of your embroidery design setups!

Joyce Jagger
The Embroidery Coach