As a new embroidery business owner, do your family and friends have the opinion that you should be available for their every need 24/7 because you are working from home? Set boundaries and create your own space when you are working from home. This is very important for new embroidery business owners.
This was a huge problem for me when I first started my business from home. I still had one teenage daughter at home and I had always kept up with running the kids everyplace they needed to go and kept up with all of the regular home duties that a housewife is expected to do. No one in the family expected any part of their life was going to change when Mom started her own business.
For a while, I was driving myself crazy trying to be all things to everyone in the household and run my business at the same time. It just was not working and I could not accomplish anything in my business.
New Embroidery Business Owners Must Set Boundaries
This is a problem that so many new embroidery business owners are faced with when they are first getting their business started from home and they do not know how to say NO or to set boundaries and create your own space for those around them!
I learned very quickly that I had to set regular business hours and regular family hours. I have to admit, this was not easy at first, but it was a must if I was going to succeed with my business and keep my sanity.
Setting boundaries is absolutely a must for the health of your family life and your business life. Without certain ‚Äúrules‚Äù and even physical divides in your home, your children assume that you are available for their every need, and even partners and friends can impose on your working day, causing frustration and tension for everyone involved. This is very hard on relationships.
Set Aside One Room To Create Your Own Space
Set aside one room to create your own space if at all possible; one that you can close the door to the rest of the world. This is very important. If you cannot separate yourself from the family you cannot do your business justice, you will not be able to concentrate with all of the interruptions and you will not be able to grow your business.
When my door is closed in my office, my family knows that they are not to disturb me for any reason unless it is an emergency. I established this rule several years ago and it has worked very well. Now my husband is retired, another big adjustment, and he knows DO NOT ENTER!
I now have 2 rooms, one is my office and the other one is my workroom that has my embroidery machines and all of my other equipment in it. The door to my workroom is always open but the embroidery machines are not going to stop unless there is an emergency. They can come in and talk to me but they are not to disturb the workflow.
Running your business from home is entirely possible for the new embroidery business owner if you do set boundaries and create your own space, but you must stick to your rules. Your family will soon learn what the rules are and both you and your family will be happier at the end of the day!
If this has been a problem for you, let me know what you have done to eliminate the issues and how you enforced your rules.
Do you have high-quality standards set in your embroidery business or are you focused on just getting the job done? Quality is extremely important if you want to build a business that is going to last no matter what state the economy is in.
Many customers are unaware of what good quality is in embroidery but when you educate them and show them the difference, they get it and are happy that you are willing to provide them with the best!
I have certain standards that we have always gone by and if they are not met, the person responsible has to either be retrained so that they can produce the quality that I want or they will no longer have a job. If there has been a mistake on a job or if the job does not meet my standards of quality, I will not charge the customer for the job.
Case in point! We finished a set of 49 football jerseys that I was not happy with. An operator embroidered the school name on the back of half of the jerseys instead of the front below the V where it belongs. I was out training a new student and I truly do not know how he ever made such a mistake, but it happened! They were $70.00 jerseys, that the customer supplied before the numbers and embroidery were applied. This was a very expensive job but I could not charge the customer for this. The mistake was rectified with the customer’s help but I could not in my own conscious charge him for this job.
When I called him and told him about the problem, he was very grateful and happy that I was so honest about it. When I told him that I would not be charging him for the job, he was thrilled, said that they would live with the issue and that he would be sending me a lot more work!
If a mistake is made, do not try to pass it off onto the customer without the customer being totally aware of it. Mistakes do happen to all of us, but you must own up to it, keep the customer informed, correct it and in most cases let him make the decision on how to handle the job. It does not matter how large or how small the job is.
If you do not have high-quality standards set in your embroidery business, you will not stay in business for the long haul. This is very important.
Do you ever make mistakes when you are embroidering your garments? Have you been faced with an item that a customer brought in and it was not replaceable? Unfortunately, everyone makes a mistake now and then, but you need to know how to save those expensive garments when mistakes do occur! Sometimes you have garments that cannot be replaced! It is very important to have the skills to be able to fix these mistakes just in case you have items that customers have brought in to you and you do not have any way of replacing these items!
If it is an item that can be replaced, you need to weigh in the cost of replacing the item, your time spent on repairing it and of course the time that it takes to wait for the item to be shipped to you. Would it be more cost-effective to purchase a new item instead of going through the process to fix it?
Sometimes it makes no sense to spend the time to do it. This is something that you need to determine. You need to keep track of how long it takes you to do a repair or fix a mistake. You must know what your actual cost is for each type of mistake.
I have a 10-Step process to show you how to match up a design that has been taken out of the hoop before it was finished. This is a very common mistake especially if you are running a multi-head machine and you ran out of bobbin thread but the machine did not stop. In your haste to unhoop your items, you discover after it is done that it had not finished.
The mistake that I am going to show you is one that I hit the hoop with my arm and I just pulled the garment right out of the hoop. Now it needs to be rehooped and matched up perfectly so that the customer will not ever know that this happened. This is a very simple method that I learned many years ago and it works beautifully!
Step 1- Print out a copy of your worksheet from your design software. Make sure that you print out crosshairs or lines on your worksheet to make it easy to match it up in your hoop.
Step 2 – Cut out the design from the worksheet all around the edge of the design so that it matches the same size as your finished design. You now have a paper pattern of your design. Look at it closely to get some good defining lines so that you can line it up perfectly.
Step 3 –Cut out the first letter of this word and the last letter that was finished so that I can lay the paper but out pattern down over top of the design on the shirt and line it up perfectly.
Place a piece of tape down to hold it in place.
Lift the edges of the paper pattern up it to make sure that the letters are in the exact same location.
Step 4- Place the bottom part of your hoop underneath your garment and position it to be in the center of your design. Do not forget to place new backing on your hoop. Taping the backing around the hoop will help to hold it in place if you are not using a hooping device.
I have a template with grids on it that I cut out from an extra one of my design placement templates. I lay it down on the horizontal and vertical lines of my design and line it up. With my grid, I can line up my design perfectly. If you do not have a grid that you can use inside of your hoop, you can mark vertical and horizontal lines from the edge of your paper pattern to the outer edges of where the design will line up with your vertical and horizontal lines in your hoop. I use a sharp edge of a piece of soap for marking my garments. Hotel soaps are great for this.
Step 5- Place the top part of your hooping frame on, line it up and press it down with the center lines of the grid matching the center lines on the hoop both vertically and horizontally. If you are using marks that you made on your garment, they must line up perfectly in order for this to work, but it is not hard to do.
Step 6- Remove the template. The start/stop position of your paper design will be at the correct location in the center of the hoop.
Step 7- In your software, you will need to mark the start/stop position so that it stays in the center of your design
Delete all the parts of the original design that has been embroidered and is correct. Make sure to leave all of the part of the design that needs to be completed. This is now your new design.
Save it with a new name so that you do not override your original design. Make sure that the new design is going to start in the same location as the original design.
Step 8- Place the garment into the machine and lined it up both vertically and horizontally. Remove the thread from the needle to start with because you want to make sure everything is perfect and that it lines up with the last letter that finished.
You have to hold the thread tight if you do not have a button to turn off the head because you don’t want it to register a thread break. Start the machine at a very slow speed or walk it holding the start button. This will help you make sure it’s lined up correctly.
Step 9- Stop, rethread the needle and remove the paper template and start the machine.
Step 10 – After the design is finished, you can pull it out of the hoop to see the finished product. If you follow this
method, everything matches and no one will ever know that you had made the mistake in the first place.
I use this same method to repair many types of mistakes, such as when you must remove stitches and replace them. It works great for many different types of situations. It has saved me many times and keeps my customers happy! They never know a mistake was made in the first place!
For information on how to build a successful embroidery business, click here to pick up your Free Ebook, Embroidery Business Mastery, 3 Skills For Every Successful Embroidery Business!
Creating a simple system for storing embroidery information is very important. There is a lot of information available today and if you are like I was when I first started my business, you have collected everything that you could and put it in drawers or boxes to save until you could really study it. When I wanted to retrieve the information, I had no idea as to where it actually was. I spent hours going through all of my boxes to find a particular piece of information that I wanted.
I found through trial and error that the best way to save all of my information was to set up binders containing different subjects.
- Embroidery Design and Editing Information
- Favorite Suppliers-with Addresses, Phone Number, Website with Login Info and your Customer Number for each.
- Resale Certificates for Dealers and Exempt Certificates for Organizations
- Pricing Information
- Price lists
- Customer List
- Best Selling Products List
As you collect your embroidery information such as an article from a magazine, cut it out from the magazine or copy it, punch three holes in it and place in the specific binder. You may need to create tabbed sections for different areas within that subject. When you print out files from TheEmbroideryTrainingResourceCenter or the EmbroideryBusinessAcademy, place them into the binders.
When you new Wearables or Impressions magazine arrives, sit down and quickly go thru the entire magazine. Cut out or copy each item that you want to save and immediately place it in the correct binder. Do not take the time to thoroughly read it. you can do that when you have the time or when you are looking for that type of information. Then throw out the rest of the magazine. You will soon have a complete reference system built up with all of your information at your fingertips when you need it.
As you grow you will need to create procedure manuals for each area in your business, but this is the beginning of creating a simple system for storing embroidery information. Make sure to sign up for our Free Embroidery Tips and add them to your binders!